These Terms and Conditions constitute the complete, binding legal agreement between you and 1eec governing your use of the 1eec platform, including all casino games, sports betting markets, promotions, and account services. Please read them carefully before registering or placing any bets.
The following cards summarise the most important obligations and rights in this agreement. They do not replace the full text — all players are expected to read the complete Terms & Conditions below.
You must be at least 21 years of age to register and use 1eec. This is a hard regulatory requirement under our international gaming licence. Identity verification (CNIC or passport) is mandatory before any withdrawal is processed. Providing false age information constitutes a breach of these Terms and will result in permanent account closure.
All transactions at 1eec are conducted in Pakistani Rupees (PKR). Accepted methods include JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. Withdrawals are paid to the same method used for deposit wherever possible. 1eec reserves the right to conduct additional verification before processing withdrawal requests above specified thresholds.
All bonuses at 1eec are subject to wagering requirements and eligibility conditions which are clearly stated at the point of offer. Accepting a bonus constitutes acceptance of the stated bonus terms. Bonus abuse — including collusion, multi-accounting, or exploiting technical errors — will result in bonus forfeiture and account review.
The use of automated software, bots, or exploitative strategies that provide an unfair advantage is strictly prohibited. Creating multiple accounts, using false identity documents, engaging in money laundering or any other illegal activity through the 1eec platform will result in immediate account suspension and reporting to relevant authorities.
1eec is committed to responsible gaming. Deposit limits, session controls, loss limits, cool-down periods, and self-exclusion tools are available to all account holders and activate immediately upon request. Self-exclusion cannot be reversed during the elected period. Players experiencing gambling-related harm are encouraged to contact our 24/7 support team.
1eec's liability to any player is limited to the value of funds held in that player's 1eec account at the time of any claim. 1eec is not liable for losses arising from connection failures, device issues, or player error during gameplay. Technical errors in game outcomes will be investigated and corrected in accordance with our regulatory obligations.
These Terms and Conditions ("Terms") govern the relationship between 1eec ("the Company", "we", "us", "our") — an internationally licensed online casino and sports betting operator — and any individual ("Player", "you", "your") who accesses or uses the 1eec platform, website, and associated services at 1eec.org and related domains. The 1eec platform is operated under an internationally recognised gaming licence and is designed specifically to serve English-speaking Pakistani players aged 21 years and above.
These Terms, together with our Privacy Policy, Responsible Gaming Policy, and any applicable bonus-specific terms, constitute the entire agreement between the Player and 1eec. In the event of any conflict between these Terms and bonus-specific terms, these Terms shall prevail unless explicitly stated otherwise in writing by 1eec.
In these Terms and Conditions, the following definitions apply:
Access to the 1eec Platform and all its services is subject to the following eligibility requirements, all of which must be satisfied simultaneously at all times:
In addition to the age requirement, you confirm that:
1eec reserves the right to request documentary evidence of eligibility at any time, including but not limited to: a copy of your Pakistani CNIC (Computerised National Identity Card), a valid passport, proof of address issued within 90 days, and source-of-funds documentation for high-value accounts.
To access the full functionality of the 1eec Platform, including all casino games, sports betting markets, and financial transactions, you must create a registered Account. Registration is free of charge.
When registering, you agree to provide accurate, complete, and truthful information including your legal full name, date of birth, email address, and Pakistani mobile number. You acknowledge that providing false registration information constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your login credentials, including your email address, password, and any Two-Factor Authentication codes. You must not share your login details with any other person. 1eec will never ask for your password — any communication requesting your password should be treated as fraudulent and reported to our support team immediately. Any activity that occurs on your Account using valid login credentials is your responsibility.
1eec is required under its gaming licence to verify the identity of all players before processing withdrawals. KYC verification requires submission of: (a) a government-issued photo ID such as your CNIC or passport; (b) proof of residential address dated within 90 days (utility bill, bank statement); and (c) in certain circumstances, documentation evidencing the source of funds. Failure to complete KYC verification will result in withdrawal requests being held pending completion of the verification process. 1eec processes KYC documents within 24–72 hours for most applications.
All deposits to 1eec Accounts are processed in Pakistani Rupees (PKR). The following payment methods are currently accepted on the 1eec Platform:
1eec does not charge any fee on deposits. Third-party payment providers may apply their own transaction fees, which are the Player's responsibility. Deposits must originate from a payment account registered in the Player's own name — deposits from third-party accounts are strictly prohibited and will trigger an account review.
Players may request withdrawal of their real money Balance (excluding uncleared bonus funds subject to wagering requirements) at any time, subject to the following conditions:
1eec does not impose withdrawal fees. Network or transaction charges levied by the receiving payment provider are outside 1eec's control and are the Player's responsibility. USDT withdrawals are subject to current network gas fees.
1eec offers a range of promotional incentives including welcome deposit bonuses, weekly cashback, free spin allocations, and a tiered VIP loyalty programme. All promotions are governed by the following general terms, supplemented by any bonus-specific terms communicated at the point of offer:
Accepting any bonus offer on the 1eec Platform constitutes acceptance of the stated wagering requirements and eligibility conditions for that specific promotion. Bonus funds are held separately from real money Balance and are subject to wagering requirements before they become withdrawable. The applicable wagering multiplier is stated clearly on each individual bonus offer page before acceptance.
The 1eec welcome bonus is available to new players on their first qualifying deposit. Each player is entitled to the welcome bonus once, applied to one Account only. Players who have previously held an Account on the 1eec Platform under a different email address, identity, or payment method are not eligible for the welcome bonus. Wagering requirements for the welcome bonus are stated at the point of registration and must be completed within the specified validity period.
Eligible players receive a cashback credit of up to 10% of net losses accrued during the preceding calendar week, credited every Monday. Cashback is credited to Bonus Funds and may be subject to a minimum playthrough requirement before withdrawal. 1eec reserves the right to modify, suspend, or withdraw the weekly cashback offering with prior notice.
Any Player found to be engaging in bonus abuse — defined as exploitation of promotional terms through multi-accounting, collusion with other players, pattern betting designed to minimise wagering risk, or any other strategy the Company reasonably determines to constitute exploitation — will have their bonus funds voided without compensation. The Player's Account will be reviewed, and the Company reserves the right to withhold associated winnings derived from the abuse.
All casino games available on the 1eec Platform — including slot games, live casino tables, RNG card and table games, and the Dreams of Macao collection — are provided by certified gaming software providers and comply with the technical standards required under 1eec's international gaming licence.
Random Number Generators (RNGs) used in non-live games are independently tested and certified by accredited third-party testing laboratories. Published Return-to-Player (RTP) percentages for all slot titles are accurate and reflect the long-term statistical payout of each game across all players and sessions. Individual session outcomes will deviate from stated RTPs — this is an inherent characteristic of probabilistic game mechanics, not a deficiency.
In the event of a technical malfunction during gameplay, the following principles apply:
The 1eec sports book offers betting markets across multiple sports disciplines, including cricket (PSL, international Test, T20 and ODI tournaments), football, UFC, tennis, and others. The following general terms apply to all sports betting activity on the 1eec Platform:
All bets are subject to confirmation by 1eec's systems. A bet is not accepted until you receive an explicit confirmation. Odds quoted at the time of bet placement are those that apply to your confirmed bet. 1eec reserves the right to refuse, void, or limit any bet at its reasonable discretion, including where there is reasonable grounds to suspect integrity concerns, palpable errors in pricing, or unusual betting patterns.
Live in-play betting markets are updated in real time and are subject to frequent odds changes during the event. 1eec may suspend live markets at any time in response to game developments. Bets placed during a period of suspended market status will be voided. It is the Player's responsibility to ensure their bet has been accepted before proceeding. Bets on cricket markets — including PSL matches — are subject to specific cricket rules for abandoned, rain-affected, or shortened matches, as published in the 1eec sports betting rules documentation.
In the event of a manifest error in quoted odds — including but not limited to pricing errors attributable to data feed failures, system errors, or obvious human error — 1eec reserves the right to void affected bets and return stakes to Players. This applies even where bets have received initial confirmation. 1eec will communicate with affected Players promptly when a pricing error is identified and confirmed.
The following conduct is explicitly prohibited on the 1eec Platform:
1eec is committed to promoting responsible gaming and maintaining a safe, controlled environment for all Players. Gambling is intended to be an entertaining leisure activity. However, the Company acknowledges that gambling can, for some individuals, lead to harm.
The following responsible gaming tools are available to all registered 1eec Players at no cost and take effect immediately upon activation from Account Settings:
1eec may, at its discretion, apply responsible gaming restrictions to a Player's Account where the Company's monitoring systems indicate concerning patterns of play, regardless of whether the Player has requested such restrictions. Such interventions are made in the Player's interest and do not require Player consent prior to application. 1eec will communicate the nature of any company-initiated restriction to the Player promptly.
Either party may close a 1eec Account. A Player may request account closure at any time by contacting 1eec's support team. The Company will process closure requests within 24 hours. Any real money Balance remaining in the Account at the point of closure will be returned to the Player via the registered payment method, subject to completed KYC verification.
1eec reserves the right to suspend or permanently terminate any Account, with or without prior notice, in the following circumstances:
Where an Account is suspended pending investigation, funds held in that Account are frozen during the investigation period. If the investigation concludes that no breach has occurred, the Account will be reinstated and funds will be accessible in full. If a breach is confirmed, funds may be forfeited in whole or in part depending on the nature of the breach and applicable regulatory requirements.
1eec collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected during registration, KYC, and ongoing platform use includes but is not limited to: your name, date of birth, contact information, identity documents, payment method details, device identifiers, IP addresses, and gameplay history. This data is used for: account management, legal and regulatory compliance, fraud prevention, responsible gaming monitoring, and improvement of the 1eec Platform.
1eec does not sell personal data to third parties for marketing purposes. Data is shared with third parties solely where required for: payment processing, identity verification, regulatory reporting, and platform operation. All third-party data processors engaged by 1eec are contractually obligated to maintain appropriate data security standards.
To the maximum extent permitted by applicable law, 1eec's total liability to any Player in connection with any claim arising from use of the Platform shall not exceed the value of real money funds held in that Player's Account at the time the claim arises.
1eec shall not be liable for any indirect, consequential, incidental, special, or punitive damages arising from use of or inability to use the Platform, including but not limited to: loss of profits, data loss, reputational harm, or losses arising from interrupted internet connectivity, device failure, or actions of third-party payment providers.
Nothing in these Terms limits or excludes 1eec's liability for: death or personal injury arising from 1eec's gross negligence; fraud or fraudulent misrepresentation by 1eec; or any other liability that cannot lawfully be excluded.
These Terms and Conditions are governed by the laws of the jurisdiction in which 1eec holds its international gaming licence. Any dispute arising from or in connection with these Terms shall first be referred to 1eec's customer support team for informal resolution. 1eec commits to acknowledging all formal complaints within 48 hours and providing a substantive response within 10 business days.
If a dispute cannot be resolved through 1eec's internal complaints process, Players may escalate unresolved complaints to the dispute resolution body specified under 1eec's gaming licence. 1eec will cooperate fully with the relevant licensing authority's investigation and dispute resolution procedures. Players may also seek independent legal advice at their own cost.
For general account or payment disputes, 1eec's support team is available 24/7 via live chat and can be reached via email at the address provided in Section 16 of these Terms. The majority of disputes are resolved at this level without further escalation being necessary.
1eec reserves the right to amend, update, or replace these Terms and Conditions at any time. Where amendments are material — affecting Player rights, payment terms, or significant platform rules — 1eec will provide at least 14 days' advance notice to registered Players via email or in-account notification prior to the amendments taking effect.
Minor amendments, including corrections of typographical errors, clarifications that do not change the substance of any provision, and regulatory updates required by our licensing authority, may take effect immediately and will be communicated in the next scheduled Terms update notification.
Your continued use of the 1eec Platform after the stated effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and request account closure before the effective date of the amendment.
The current version of these Terms is always accessible at 1eec.org/terms-conditions and is identified by the effective date shown at the top of this document. v2026.01
For all enquiries regarding these Terms and Conditions, account matters, payment disputes, responsible gaming tools, or any other aspect of the 1eec Platform, please contact us as follows:
Available 24 hours a day, 7 days a week. Access via your 1eec Account dashboard. Typical first response time: under 2 minutes. Live chat is the fastest method for urgent account and payment queries.
For formal complaints, legal notices, or matters requiring written documentation, contact us at: [email protected]. Formal written complaints are acknowledged within 48 hours and substantively responded to within 10 business days.
Final Age Reminder. By using the 1eec Platform, you confirm that you are 21 years of age or older. This is not a suggestion — it is a licensing requirement. Underage gambling is illegal and harmful. 1eec enforces this requirement rigorously and without exception through mandatory identity verification for all withdrawing players.
Now that you have reviewed the Terms & Conditions, you can enjoy 1eec Casino with confidence. Licensed, certified, and purpose-built for Pakistani players. JazzCash, EasyPaisa, HBL deposits. Full PSL cricket coverage. 21+ only. Please play responsibly.